The view from our room was breathtaking, overlooking the bay. Noise from adjacent rooms really made resting difficult.

Excellent breakfast variety

My stay was delightful, with a stunning view of the bay and mountains that I could admire right from my room. The breakfast was varied and delicious, with plenty of options for all tastes. The staff were exceptionally kind and helpful, making my visit enjoyable.

the hotel’s soundproofing is an absolute disaster, i felt like i was in the next room with people! it’s a shame, because i almost gave a good review, but i really expected more special treatment here. it’s not that hard!

Opt for a lakeside room. the views are stunning and make your stay truly memorable.

The staff were exceptionally friendly and attentive.

The soundproofing in the hotel was terribly inadequate, and I could hear everything from the rooms next door, including late-night television. It was frustratingly challenging to get a good night's sleep, especially when I had early plans for hiking. Additionally, the bathroom was quite cramped, making it difficult to move around comfortably.

cozy living room, strong wifi, clean rooms

Soundproofing issues are a major drawback!!! I experienced noise from adjacent rooms late into the night!!! The ground floor rooms are cramped with no view!!! A bathroom renovation could definitely enhance the guest experience!!!

Couples looking for a cozy retreat

The view from our room was amazing,, overlooking the bay, lovely. The staff was so friendly and allowed us to have breakfast early because we had an early bus to catch. It really made a difference to start our day with a hot coffee in hand, overlooking that fine landscape.

It wasn’t exactly budget-friendly but still manageable for the experience.

The stunning view of the bay and mountains from the room was a highlight, and the seating area with glass walls offered a perfect spot to relax after a day of trekking. The staff's willingness to provide an early breakfast was greatly appreciated, ensuring a smooth departure for our early bus. However, the rooms were on the smaller side, and the breakfast options were quite basic and repetitive after two mornings. Central heating was effective, but it would have been nice to have more varied dining choices nearby.

the bathrooms could use some improvement. however, the breakfast was varied and delicious, with lots of beverages to choose from. the staff was really friendly and informative, helping us with everything we needed. location was great, close to the water! 😊🥐

breathless views of the gulf from your room

spacious rooms, warm atmosphere

slim bathroom

I enjoyed my stay at Hotel Capitan Eberhard. The staff were exceptionally friendly and attentive, always ready to assist. The location was convenient, just a short walk from local shops and restaurants, making it easy to explore the charming town.

Some furniture needs updating.

charming base for exploring puerto natales' best spots

My stay at this hotel was great, with comfortable rooms and a pleasant design. It's just a few steps from the town center where you can find charming shops, restaurants, and galleries for a lovely stroll.